28000 Privacy Policy — User Information Protection
Your privacy is our priority. This document clearly explains what information 28000 collects, how it is used, and your rights as a user of this platform in Malaysia.
Last updated: 2026
1. Information We Collect
When you register and use the 28000 platform, we collect various categories of information to ensure our services operate smoothly and safely for all users.
- Full name and username
- Email address and phone number
- Date of Birth (for age verification)
- Passwords stored in encrypted form
- Device type and operating system
- IP Address and Approximate Location
- Browser type and version
- Access Logs and Session Times
- Deposit methods used (FPX, TNG)
- Transaction history in Malaysian Ringgit (RM)
- Bank account details for withdrawals
- Deposit and withdrawal records
- Games played and frequency
- Time spent on the platform
- User Choices and Settings
- Interface Interaction Data
2. How We Use Your Information
28000 uses collected information solely for purposes related to providing and improving the platform’s services. We do not sell or rent your personal information to any third parties for marketing.
Purposes for information use include:
- Account management: Creating, verifying, and securely maintaining your user account.
- Transaction Processing: Processing deposits and withdrawals in Malaysian Ringgit accurately and securely.
- Platform security: Detecting and preventing fraud, multiple account abuse, or other security threats.
- Customer Support: Providing relevant assistance when you contact the 28000 support team.
- Platform improvements: Analyzing usage patterns to enhance the interface, performance, and overall user experience.
- Service communications: Sending important notifications related to your account, transactions, or terms changes — not marketing emails without consent.
3. Use of Cookies and Tracking
The 28000 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform.
We use three main types of cookies:
Required for basic platform operations — login, sessions, and language preferences. Cannot be disabled.
Helps us understand how users interact with the platform to support continuous improvements.
Helping detect unauthorized activity and protect your account from security threats.
You can manage cookie settings through your browser. Please note that disabling functional cookies may affect your ability to fully use certain platform features.
4. Data Storage, Security, and Information Sharing
Storage and Security
All 28000 user personal data is stored on servers protected with SSL encryption and additional security layers. Passwords are stored as unreadable hashes, and access to user data is restricted only to staff requiring it for operational purposes.
Payment data, including bank account details and transaction history in RM, is stored in accordance with industry security standards. We conduct regular security reviews to ensure our data storage infrastructure remains up-to-date and protected.
Third-Party Sharing
28000 does not sell, rent, or disclose users’ personal information to third parties for commercial purposes. However, there are limited situations where information sharing may occur:
- Payment processors: Required transaction info is shared only with licensed payment processors (such as FPX providers) to complete your transaction.
- Legal Requirements: We may disclose information when required by law or by valid orders from enforcement agencies.
- Rights protection: To protect the rights, property, or safety of 28000 and its users in specific situations.
5. User Rights, Policy Changes, and How to Contact Us
Your Rights as a User
As a user of the 28000 platform, you have rights related to your personal information:
- Access Rights: You have the right to request a copy of the personal information we hold about you.
- Correction Rights: If any of your information is inaccurate or outdated, you have the right to request corrections. You can also update your profile details directly in your account settings.
- Right to Erasure: Under certain conditions, you have the right to request deletion of your personal information. Such requests are subject to our legal obligation to retain certain records.
- Right to Withdraw Consent: You may withdraw consent for certain processing at any time without affecting the validity of prior processing.
To exercise any of the above rights, please contact us via email: [email protected]
Changes to This Policy
28000 reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to active users via email or platform notifications. The date of the latest update is always displayed at the top of this document.
You may refer to FAQ page for more information about your account privacy and security on the 28000 platform.